Dan Griggs – Intercom

Dan Griggs

Non-Public Company

Dan Griggs is currently the Chief Financial Officer at Intercom, Inc.. This software company provides a seamless customer experience through an AI-first customer service platform combining automation and human support. In this role, he spearheads the Financial Planning & Analysis, Accounting, Business Systems, and Strategic Planning and Operations teams, driving Intercom’s strategic growth and operational excellence. His extensive financial and leadership experience is a cornerstone of Intercom’s continued scalability and mission to personalize internet business. Dan’s broad financial and operational acumen continues to enhance Intercom’s internal systems, processes, and controls, ensuring the company can effectively serve its global customer base.

Before his tenure at Intercom, Mr. Griggs was the transformative C.F.O. at Sitecore, a digital experience management software company that combines content management, commerce, and customer insights. He played a pivotal role in transforming the company from a perpetual license business to a subscription-based cloud software business. Under his strategic leadership, Sitecore successfully transitioned and doubled its revenue, achieving remarkable scale and market penetration.

Mr. Griggs’ impressive career includes his role as Vice President of Financial Planning and Analysis at Rocket Fuel, a provider of artificial intelligence advertising solutions that transform digital media campaigns into self-optimizing engines. At Rocket Fuel, he showcased his exceptional work ethic, intellectual understanding, and deep business insight, building and leading the finance organization to unprecedented revenue growth of over $400 million. His strategic prowess was instrumental in driving a successful I.P.O. and secondary offering. Mr. Griggs also held progressive roles in corporate Finance with Nestlé U.S.A. and Dreyer’s Grand Ice Cream, where he further honed his financial and operational expertise.

Mr. Griggs holds an M.B.A. in Finance from the University of California at Davis and a B.S. in Electrical Engineering from Washington University in St. Louis.